Website Privacy Policy

This privacy policy describes the information that GLV, Inc. collects from you when you use our website www.glv.com or www.glvcastiron.com. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Cookies

When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.

A cookie may be a ‘session’ cookie, that is, a cookie that remains on your device or browser while you are logged on to a particular web site and then disappears when you close your browser, or it may be a ‘persistent’ cookie, a cookie that remains on your browser over a period of time. Information from a cookie may be collected and used in aggregate form. Some cookies are placed directly by us, and others are placed by third party companies. Where they are placed by third party companies, they will be subject to the privacy policies of those third parties.

Some cookies are served directly by us, and others are served by third parties, such as by advertising and data analytics providers. We use the following types of cookies:

Essential cookies: these are operationally necessary for the functionality of the websites.

Analytics cookies: we use Google Analytics to collect information on how our websites are used and to report on our websites’ usage statistics.

If you reject or block cookies from the websites, they may not function as intended.

Personal Information Collected

When you submit an inquiry via our website, we ask you for your name, company name, email address, contact telephone number, and a description of your inquiry.

If you enter details on the website in the course of submitting a job application, your data, resume/CV, and application letter will be retained in our email system for a period of time after completed recruitment as required by local laws.

Use of Personal Information

We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your inquiry in order to follow up on your interest and ensure that we have answered you to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.

Disclosure of Personal Information

Except as otherwise noted in this privacy policy, we do not sell, trade, or otherwise transfer to outside parties any personally identifiable information we collect through the GLV Website unless we provide you with advance notice. We may disclose information collected as described below:

  • to third parties that provide services to us in connection with our business operations, including but not limited to third parties that assist us in operating the websites, provide order and payment processing services, or deliver communications to you, for the purposes described above
  • as required by law, such as to comply with a subpoena or other legal process, including warrants, or to comply with government reporting obligations
  • when we believe in good faith that disclosure is necessary (a) to protect our rights, the integrity of the websites, or your safety or the safety of others, or (b) to detect, prevent, or respond to fraud, intellectual property infringement, violations of our company policies, violations of law, or other misuse of the websites
  • to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.

We may also provide information we collect through the websites which has been anonymized to the extent that you are no longer identifiable to third parties for marketing, advertising, or other uses.

This sharing may involve the transfer, storage and/or processing of your information outside of the EU/EEA. Some countries may not be regarded as providing the same level of protection for personal information as the laws of your country. In such cases, we have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to provide adequate protections for your personal information. For more information on the appropriate safeguards in place and to obtain a copy of such safeguards, please contact us at the contact information set forth below.

Protection and Retention of Personal Information

You information is stored in our Contact Management System (CMS). We maintain administrative, technical and physical security measures designed to safeguard the information collected by our website. However, no system is 100% secure and therefore we cannot guarantee the absolute security of your information. We are not responsible for the security of information you transmit to our website over networks we do not control, including the internet and wireless networks.

Your information will be maintained for as long as we have a relationship with you, after which we will retain your personal information for a period of time that permits us to:

  • Maintain business records for analysis and/or audit purposes
  • Comply with record retention requirements under the law
  • Defend or bring any existing or potential legal claims
  • Deal with any complaints regarding the Services

We will delete your personal information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, appropriate measures will be taken to prevent any further processing or use of the data.

Changes to This Privacy Policy

This policy may be updated at any time at the discretion of GLV. The date and version number will be reflected in this document.

Your Rights

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased. 
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully. 
You have the right to object to our uses of your personal information as described above.

You may direct a complaint concerning compliance with the Privacy Policy to this email address; all complaints must be made in writing. Within a reasonable time of receipt of the complaint, GLV will conduct an investigation into the complaint. The format of this investigation will vary depending on the circumstances. You will be informed, either orally or in writing, of the result of its investigation and any appropriate measures that will be taken to rectify the source of the complaint if required.

Contacting Us

We are not required to have a data protection officer; therefore any inquiries about our use of your personal data should be addressed to dataprotection@glv.com.We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority of the country in which you live using their website. 


2018-Sep-25; version 01 

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